Reference

Deposits, Withdrawals and Verification on cv9990

Your balance sits behind one cashier desk: bKash, Nagad and Rocket for money in and money out, with verification completed once so later requests don't stall. Everything runs from the browser on your phone, no visit and no paper form

bKashNagadRocketBank TransferSecure verification
Explore the Lobby Read FAQ
cv9990 Deposits, Withdrawals and Verification on cv9990
cv9990 Take Your Balance Out to Your Own Wallet

Take Your Balance Out to Your Own Wallet

Withdrawals go back the way deposits came, which is the part most people ask about first. Open the withdraw tab, choose bKash, Nagad, Rocket or bank transfer, and type the amount. The wallet number on file has to match your account name — that single check is what keeps a payout out of someone else's wallet. If verification is already done, the

request goes into the payout queue; if not, we ask for the missing document right there. You can follow the status in your account wallet, and every request keeps its own reference so nothing gets lost between shifts.

  • Choose the payout rail — Use the same rail you funded with where you can: bKash to bKash, Nagad to Nagad, Rocket to Rocket. Mixing is allowed, but the wallet name must still match your account.
  • Enter the amount — Type the amount and read the wallet number back character by character. One wrong digit sends the request back to you, and that is the slowest part of any payout.
  • Clear verification — New accounts clear document checks before the first payout leaves. Upload the ID and selfie once, and every later request skips that step entirely.
  • Track the reference — Your request shows as received, then approved, inside the account wallet. Save the reference number in case you want support to look at it later.
LOCAL RAILS

The Wallets Behind Your cv9990 Balance

Four rails cover almost everything here, and each one follows the same shape. bKash and Nagad take a transaction ID; Rocket adds a linked bank account if you keep one. Pick the name on the cashier screen, copy the receiving number, send from your own app, then paste the reference back. Larger amounts often come through bank transfer instead, where you enter the deposit reference from the slip. Upay sits in the same list for anyone already using it. Method availability depends on your local law and eligible regions.

bKash The wallet most deposits arrive from. Open your bKash app, send the amount to the number on the cashier screen, then paste the transaction ID back into the deposit tab.
Nagad Same three fields as bKash, different app. Send from Nagad, then enter the transaction ID and the sending number so we can tie the payment to your account wallet.
Rocket Handy if your Rocket account is linked to a bank. Send from the app, keep the confirmation message open, and type the transaction ID into the cashier so the match lands quickly.
Bank Transfer For amounts you would rather move through a bank. Use the account details on the cashier screen, then enter the deposit reference from your slip so we can match it to your cv9990 account.
Upay Another local wallet in the same deposit list. The flow does not change — amount, sender number, transaction ID — and anyone already using Upay can keep that habit.
cv9990 Put Money In With bKash, Nagad or Rocket

Put Money In With bKash, Nagad or Rocket

Funding your account starts at the cashier tab inside your account wallet, and we keep the rails you already use: bKash, Nagad and Rocket, plus bank transfer from a local account. Choose the wallet and we display the receiving number, so you copy one string instead of hunting through menus. Send the amount from your own app, then type the transaction ID

and the sending number back on our side. The tab refreshes once the payment matches, and your balance appears without you chasing it. Keep the sender number identical to your account details and the match lands sooner.

  • Open the cashier — Sign in and open the cashier from your account wallet. The deposit tab lists bKash, Nagad, Rocket and bank transfer, with the receiving number shown after you pick one.
  • Pick your wallet — Pick bKash, Nagad or Rocket. We display the exact receiving number and amount field, so you copy one string instead of hunting through app menus.
  • Send and confirm — Send the amount from your own wallet app, then come back and enter the transaction ID from the confirmation message plus the mobile number you sent from.
  • Watch your balance — Your balance updates once the payment matches. If the tab still shows pending, keep the transaction ID — support can trace it with that single reference.
cv9990 Verifying Your Account Before Payout

Verifying Your Account Before Payout

Verification is the one step we won't skip: it keeps your balance and your payout wallet tied to you. Send a photo of your national ID or passport, a selfie, and confirmation of the mobile wallet number in your name. We match the name across all three, so third-party wallets and mid-request name changes fall away. Finish it before your first withdrawal

and it takes one sitting; leave it until a payout is waiting and you will feel the delay. Documents stay on the account record, so the next request needs nothing new from you.

  • Send your ID photo — Upload both sides of your national ID, or the photo page of your passport. Glare and cropped corners are the two reasons a check comes back, so shoot flat in daylight.
  • Take the selfie — A front-facing selfie holding the same ID. We compare the face and the document number, nothing else, and the photo stays on your account record.
  • Confirm the wallet name — The bKash, Nagad or Rocket number you withdraw to must be registered in your own name. A family member's wallet will fail the match, however well everything else lines up.

What You Ask Us About Payments

These are the questions our support chat gets about money, worded the way people actually ask them. Most of the answers come down to three things: the sender number, the transaction ID, and whether the wallet is registered in your own name. Get those right and a deposit matches, a withdrawal clears, and nobody trades screenshots at midnight. Anything still stuck after a check on your side is worth sending to support with the reference number attached.

bKash, Nagad and Rocket all work, so use the app you already keep funded. bKash brings in most of our deposits, and the receiving number appears the moment you pick a wallet.

Usually a transaction ID with one wrong digit, or a sender number that is not the one on your account. Check both fields in the deposit tab, then hand support the transaction ID.

No. You can fund your account wallet and look around the lobby first. Verification is needed before a withdrawal leaves, and finishing it early keeps your first payout from sitting in a queue.

No, and that rule is deliberate. The bKash, Nagad or Rocket number must be registered in your own name and match the ID you sent, which is what protects your balance if the phone is lost.

The cashier shows the minimum and any cap under the amount field before you confirm, and the figures can differ between wallets. Read that line rather than assuming the same number applies everywhere.

Look at the status in your account wallet first. If it sits with the payout team, the reason is normally a document check or a name mismatch, and support can trace it with your reference.
Reference

Cv9990 Banking

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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